His job :

– Responsible for a rank, that is to say a group of tables, the head waiter must ensure the smooth running of the service on all of these tables. Under the authority of the butler and after the order is made by the latter, the head waiter did table service and rids helped by clerks. When setting up tables, it verifies that nothing is missing; at time of service, he must know perfectly well the card and the dishes to be able to answer customer questions, to know, to master all the techniques of presentation and cutting or buckling. At the end of the meal, it ensures customer satisfaction, performs the addition and cash settlement.

His main responsibilities:

– Provide excellent service
– Supervise the work of clerks

His main qualities:

– Allure, distinction and perfect mastery of the codes of the relationship with customers
– Extensive knowledge of rules and technical service
– Team Manager
– The practice of one or more foreign languages is a plus (at least English)
The head waiter essentially winner gallons by its experience and attendance of more upscale establishments. Additional training as bin or BTS, can enable faster career advancement.

His evolution :

– Towards institutions larger and more luxurious
– In the dining room to the butler profession